SUPPORT SERVICES
To succeed in today’s dynamic environment, it is crucial to quickly assemble high- performance teams that help achieve business targets. Support services must keep pace with the changing IT goals and product versions that release continually. In scenarios where one is constantly juggling between hardware and software upgrades, a reliable, responsive, and cost-efficient partner helps overcome these challenges. Such a partner not only comes with the promise of assured business continuity but also offers value to customers.
Our 24×7 support team of Subject Matter Experts ensures high availability of infrastructure and applications and aims at providing exceptional managed support services to our clients.
EXPLORE OUR KEY SOLUTIONS

REMOTE INFRASTRUCTURE MANAGEMENT (RIM)
• Maintain multi-location data centers, networks, devices, storage, security, servers, database, and applications seamlessly
• Remote centralized monitoring
• Real-time health checks, analysis and remedial actions
READ MORE

TECHNICAL SUPPORT
• Product & Application Support
• End to end solutions ranging from Helpdesk to bug fixes
• Business intelligence platform
• ETL support
READ MORE

ITES & BPO
• Inbound/outbound call center services
• Process-driven data operations
• Ad Operations
READ MORE
EXPLORE OUR CASE STUDIES
PRODUCT-FOCUSED DELIVERY AT ITS BEST
Check out how Tactility’s technical support vertical transformed the product experience for the world’s largest technology distributor.
PROMPT TECH SUPPORT FOR EDI COMPLEXITIES
Learn how Tactility’s technical support expertise was instrumental in turning around the revenue and CX conversations for a top-ranking Fortune 500 company.
WHAT OUR CLIENTS SAY TESTIMONIALS
GLOBAL PRESENCE
You must be logged in to post a comment.